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Discover Lisbon's charms as a Swedish-speaking Customer Care and Sales Agent

Företag: Working Adventures

Sista ansökningsdag : 2024-07-21 Plats: Portugal Roll: Sales & Customer Service Anställningsform: Heltid

Are you ready to shine in a role that blends customer care with sales, all while exploring the vibrant city of Lisbon? We're looking for enthusiastic candidates to join the Swedish team and represent an esteemed Nordic Energy Company. As a Customer Care and Sales Agent, you'll dive into a dynamic world where every interaction counts, right from the heart of Lisbon, Portugal.

About the role

Welcome to the world of Customer Care and Sales with our client, a leading Nordic energy company on a mission to create harmony between people, businesses, and nature. As champions of clean energy, they’re all about sparking positive change while keeping the planet in mind.

As a Customer Care and Sales Agent, you’ll be the friendly face behind the phone, email, chat, and web platforms, helping customers with everything from questions to purchases. From unravelling payment puzzles to orchestrating new orders, you’ll ensure every interaction ends with a smile.

To rock this role, you’ll need a blend of customer service charm and sales savvy. Great communication skills are your secret weapons, guiding you through negotiations with ease. And when the pressure’s on, you’ll thrive, fuelled by your passion for delivering top-notch service with a dash of Swedish flair.

Settling into Portugal with ease

Once you’ve booked your flight ticket (costs covered, of course), your colleagues will be eagerly waiting to welcome you at Lisbon Airport. They’ll whisk you away to your new apartment. Not only will they assist you in navigating the city, but they’ll also help with administrative tasks like setting up health insurance, taxes, and banking. Plus, you’ll have the opportunity to take a complimentary Portuguese course. Before you know it, you’ll be chatting away confidently in a whole new language during this incredible adventure. 

Experience the relaxed mentality of the Portuguese

Embark on an adventure and uncover all that Portugal has to offer! Travelling by train and bus from Lisbon is not only convenient but also very affordable, allowing you to explore the country in your free time. The Mediterranean lifestyle, combined with the relaxed vibe of the Portuguese, will surely be something you are going to enjoy! 

Lisbon enjoys the highest number of sunshine hours in Europe, creating an ideal setting for people of all ages to come together along the waterfront, bask in the sunshine, and revel in live music. Surfing is also incredibly popular, with complimentary kitesurfing lessons awaiting you if you are interested!

Restaurants, shops, cafés, and other creative ventures are popping up all over the city. Dining out doesn’t have to break the bank – the prato do dia (daily special) offers a hearty meal for a small price. A cup of coffee or a glass of wine on the terrace, as well as public transportation, are much cheaper than in Sweden. You can still buy clothing, bread, vegetables, and fish for a bargain at local markets.

What do you get?

  • Your flight will be reimbursed after you have completed your training (you will receive this reimbursement along with your first salary).
  • Shared accommodation will be provided for you, and utilities (gas, water, internet) are covered. You'll have a private room and share common areas like the kitchen, etc.
  • A gross monthly salary of €1,346.27 to €1,606.17.
  • Airport pickup service.
  • You will receive an annual round-trip flight to your home country.
  • Assistance with administration, such as opening a bank account, taxes, and private health insurance.
  • Paid training: you will receive €385.20 for your training period (15 days in total).
  • An international company culture with many activities such as Friday Movie Nights, company dinners, and much more.
  • Take advantage of the free Portuguese course, kitesurf lessons, cooking classes, and much more!
  • Interesting career advancement opportunities.
  • A life-changing adventure that will leave an everlasting impact.

What's required?

  • Fluent in spoken and written Swedish.
  • Ability to speak and write in English reasonably well.
  • High school diploma or equivalent.
  • Flexible mindset (rotating shifts).
  • Available for a minimum of 12 months.
  • At least 18 years old.
  • You have EU citizenship.
  • Portuguese language skills are not required for this vacancy.

 

Interview Process

  • Apply: Click on the "apply now" to register and fill in the form. Do not forget to enclose your CV.
  • Expect a call from us: This is happening faster than you think, so keep an eye on your phone! We will then provide you with more information about the vacancy and of course we want to get to know you better.
  • Forwarding to our partner company and online test: After your telephone interview, we will work with you to determine whether the job offer is suitable for you. If this is the case, we will pass on your data to our customers abroad. To continue the application process, you will complete a short online test.
  • Interview with client: The client's recruiter will schedule an introduction phone call with you. After this, a video call will follow with the project manager. During these talks, they'll check out your test results, chat about your motivation, and discuss your skills. Make sure you are at your best and come across as motivated!
  • Receive the outcome of the interview: After all steps are completed, we will contact you to (fingers crossed!) deliver the good news that you have been hired!
  • Pack your bags and board the plane: Throw a farewell party, pack your suitcases, and step onto the plane to start your adventure in Lisbon!

Fördelar med att jobba här

Free accommodation
Take advantage of the free Portuguese course, kitesurf lessons, cooking classes, and much more!
Flight ticket refunded + annual return flight will be covered for you

Om Working Adventures

Working Adventures är en internationell rekryteringsbyrå som grundades 2018 och som sedan dess har hjälpt hundratals kandidater att skapa en karriär utomlands. På Working Adventures är vi säkra på att resa till nya platser är det bästa s&aum...

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