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Customer Support Specialist with Danish and English

Företag: TELUS International Bulgaria

Sista ansökningsdag : 2024-05-29

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. 

Bulgaria's affordable lifestyle offers a sea of opportunities!

Our location Sofia is famous for its cultural diversity, modern appearance, and variety of experiences – music and theater outdoor festivals, as well galleries, museums, restaurants, and clubs. This fast-growing city is located at the foot of Vitosha mountain where enthusiasts often can be found hiking or skiing and only 300km away from the Mediterranean Sea.

The TELUS Tower office offers numerous benefits for its` employees, such as top location, personal gym, relax and gaming areas.

As a Customer support Specialist with Danish and English you will be a part of a great team and all together will:

  • Deliver outstanding client service
  • Achieve great customer experience and satisfaction
  • Identify and assess customers’ needs 
  • Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets

As a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and have excellent communication skills.
 

We Offer:

  • Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
  • Fully paid training 
  • Employee referral bonuses
  • Support and learning
  • Positive international working environment
  • 50+ benefits and services to choose from
  • Additional health insurance
  • Attractive salary
  • Stable job and career development opportunities

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!
 

Does it sound like the perfect job for you? Apply now!
 

About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

Om TELUS International Bulgaria

TELUS International Bulgaria is the largest employer providing digital customer experience solutions and support. With a team of over 4,500 people in Sofia and Plovdiv, TELUS International Bulgaria is the biggest employer in the Customer Experience (CX) industry and the Business Process Outsou...

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