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Part-time Swedish-speaking Customer Service Representatives needed in amazing Barcelona

Företag: Working Adventures

Sista ansökningsdag : 2024-07-21 Plats: Spanien Roll: Customer service Anställningsform: Deltid

Looking for a fresh start or dreaming of an unforgettable adventure? Here's your chance! We are looking for Swedish Customer Service agents in Barcelona, a vibrant metropolis brimming with life. Your adventure begins here. ¡Vamos!

About the role

As a part-time (Monday-Friday from 09:00-13:00) customer service expert, you are the link between the company and overjoyed customers. Your role? You are the first helpline for customers who have questions or need help. With your bright face and friendly approach, you will make customers feel heard and seen. Some of your duties will include: 

  • Manage incoming customer requests via phone and email.
  • Ensure prompt response and resolution.
  • Keep customers informed of status and progress.
  • Forward important issues to the right people.
  • Customer satisfaction is your prio! 


Work for a leading tech-giant specialising in smart home innovation

We are currently looking for candidates who would enjoy working for a company that is a leader in smart home technology. Think of smart thermostats that learn your schedule to save energy, security cameras that provide real-time alerts to keep your home safe, and smart lighting systems that adjust based on your preferences and routines.

In short, devices that make daily living easier and more convenient.

As their support line, you will assist customers with any questions or issues they have. You will help users troubleshoot problems, understand how to use their smart home devices, and ensure they get the most out of their technology.

Got any questions about this project, or would you prefer something else? We’re here to help. Apply or contact us for other projects, and we will contact you as soon as possible!

Barcelona: one of the most beautiful cities in Europe 

Welcome to vibrant Barcelona, where the good life and Catalan charm go hand in hand. Why would you want to live here? Well, it is not only a shopaholic’s paradise with streets screaming to be discovered, but also a nightlife spectacle where making friends is as easy as finding a tapas bar. Outdoor activities? From sun-drenched beach days to enchanting walks in Parc de la Ciutadella – life here is a party, with delicious food as the icing on the cake.

What do you get?

  • You will receive €500 to help with your relocation costs, such as flight ticket or accommodation costs.
  • An annual gross salary of €10,500 for 20 hours a week (Monday to Friday from 09:00 to 13:00).
  • Salary benefits of €750 per year.
  • You will receive a monthly food card of €40 per month.
  • You will get organisational help e.g. with registration and banking.
  • A permanent contract.
  • You will have 11,5 days of paid vacation each year. There are also 14 national holidays in Spain. If you have to work on those days, you’ll get paid double.
  • There are also career development programs and specialised courses available.
  • Career opportunities within the company.
  • Free weekly social events and after work.

What's required?

  • You have native Swedish language skills (written and spoken).
  • Excellent English language skills (written and spoken).
  • You are available for a minimum of 12 months.
  • You’re at least 18 years old.
  • Very good communication, and listening skills.
  • You are available Monday to Friday from 09:00 to 13:00.

Interview process

  • Apply: Click ‘apply now’ to fill in the application form. Remember to send us your CV in English as well.
  • Wait for a call from us: It will happen sooner than you think, so keep your phone close by! We will then give you more information about the availability and of course we want to get to know you better.
  • Forwarding to our partners: After the phone interview, we would like to receive a motivation letter and we will decide together with you if you are a suitable candidate for the position. If so, we will forward your details to our client abroad.
  • Online test: After this, a test will be sent to you so they can test your English and computer skills.
  • Video interview: A video interview will then be scheduled with the client's recruits. This conversation lasts approximately 45 minutes.
  • Receive the result of the interview: Once all steps have been completed, we will contact you to give you (fingers crossed!) the good news that you have been hired!
  • Pack your things and board the plane: Throw a farewell party, pack your bags and board the plane to start your adventure!

Fördelar med att jobba här

You will receive €500 to help with your relocation costs, such as flight ticket or accommodation costs.
An annual gross salary of €10,500 for 20 hours a week (Monday to Friday from 09:00 to 13:00).
Salary benefits of €750 per year.

Om Working Adventures

Working Adventures är en internationell rekryteringsbyrå som grundades 2018 och som sedan dess har hjälpt hundratals kandidater att skapa en karriär utomlands. På Working Adventures är vi säkra på att resa till nya platser är det bästa s&aum...

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