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Live Shopping Expert in Barcelona – Be the face of a famous software and computer brand

Företag: Working Adventures

Sista ansökningsdag : 2024-07-21 Plats: Spanien Roll: Sales & Customer Service Anställningsform: Heltid

Looking for something new and different? Want to work in a place where the sun shines 300 days a year? Then you're in luck! We are currently looking for Swedish-speaking Live Shopping Experts in Barcelona. In this role, you'll engage with customers via a cutting-edge video call service. Keep reading to learn more about this amazing opportunity!

About the role

Join an exciting and innovative project for a global tech brand in Barcelona, delivering top-notch customer service and sales support through video calls. The role has three main parts: 

  1. Video shopping
    Provide a great shopping experience by responding to, influencing, and converting customer sales inquiries through one-way video calls, while delivering excellent customer service.
  2. Content creation:
    Participate in live and pre-recorded video content. You will help with scriptwriting, translating, and brainstorming to shape the project’s direction.
  3. Call centre support:
    Assist with inbound calls and administrative tasks in the call centre when needed.

We are looking for candidates that have a positive attitude, are comfortable on camera, and represent the brand well. With over 100 products in the showroom, it’s advantageous if you are passionate about technology and driven to become a product expert.

What makes this job unique?

You’ll be working for an international company with almost 125,000 passionate employees across 58 countries who thrive on making a difference for the world’s most exciting brands. They believe moving abroad is one of the bravest decisions you’ll ever make, so they are there for you. Simply let them know which challenges you face in relocating to Spain, and they will find the best way to support you in getting there. Whether it is related to accommodation, transportation, storage, or any other aspect, your personal recruiter can talk you through the available options.

The same applies to documents. They offer support to help you obtain the initial documents necessary to work. Settling in is easy and fast – all you need to do is go to the ID card (NIE) office, social security office, and a bank. They can even make the appointments for you through an expedited service, so you can get all the necessary working documents on the same day. 

If you’re excited about this opportunity, apply now!

Barcelona: one of the most beautiful cities in Europe 

Welcome to vibrant Barcelona, where the good life and Catalan charm go hand in hand. Why would you want to live here? Well, it is not only a shopaholic’s paradise with streets screaming to be discovered, but also a nightlife spectacle where making friends is as easy as finding a tapas bar. Outdoor activities? From sun-drenched beach days to enchanting walks in Parc de la Ciutadella – life here is a party, with delicious food as the icing on the cake.

What do you get?

  • You will receive €500 to help with your relocation costs, such as flight ticket or accommodation costs.
  • An annual gross salary of €20,000 for 40 hours a week.
  • Salary benefits of €3,000 per year.
  • You will receive a monthly food card of €80 per month.
  • You will get organisational help e. g. with registration and banking.
  • A permanent contract.
  • You will have 23 days of paid vacation each year. There are also 14 national holidays in Spain. If you have to work on those days, you’ll get paid double.
  • There are also career development programs and specialised courses available.
  • Career opportunities within the company.
  • Free weekly social events and after work.

What's required?

  • You have native Swedish language skills (written and spoken).
  • Excellent English language skills (written and spoken).
  • You are available for a minimum of 12 months.
  • You’re at least 18 years old.
  • You have a positive attitude and are comfortable on camera.
  • Ideally, you have previous experience in customer service and/or sales, coupled with a passion for technology.

Interview process

  • Apply: Click ‘apply now’ to fill in the application form. Remember to send us your CV in English as well.
  • Wait for a call from us: It will happen sooner than you think, so keep your phone close by! We will then give you more information about the availability and of course we want to get to know you better.
  • Forwarding to our partners: After the phone interview, we would like to receive a motivation letter and we will decide together with you if you are a suitable candidate for the position. If so, we will forward your details to our client abroad.
  • Online test: After this, a test will be sent to you so they can test your English and computer skills.
  • Video interview: A video interview will then be scheduled with the client's recruits. This conversation lasts approximately 45 minutes.
  • Receive the result of the interview: Once all steps have been completed, we will contact you to give you (fingers crossed!) the good news that you have been hired!
  • Pack your things and board the plane: Throw a farewell party, pack your bags and board the plane to start your adventure!

Fördelar med att jobba här

The company covers up to €500 in financial assistance when you move. This includes flights, accommodation and other costs
€20,000 annually + salary benefits of €3,000 per year
Help with social security and banking

Om Working Adventures

Working Adventures är en internationell rekryteringsbyrå som grundades 2018 och som sedan dess har hjälpt hundratals kandidater att skapa en karriär utomlands. På Working Adventures är vi säkra på att resa till nya platser är det bästa s&aum...

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